Sustaining Tenancies Accommodation & Resettlement (STAR) is a four-year project run by Thames Reach in partnership with Shelter, St Mungo’s, and Stonewall Housing. It operates across the capital to help people sleeping rough or in danger of becoming homeless. Thames Reach’s role is to deliver face-to-face support to people with complex needs, including those in rough sleeping hotspots, and to those at risk of losing their tenancy due to anti-social behaviour, poor mental health, or drug and alcohol issues. Through STAR, service users are able to access training and employment, and improve their physical and mental health.
EASL supports this work with rough sleepers and those vulnerably housed, to achieve better outcomes for individual clients and to increase STAR's capacity and resilience in working with people with complex needs.
The Safe Connections service works alongside other outreach teams in London to find alternative solutions for people who are unwilling or unable to access normal rough sleeping services in the area where they are bedded down. Safe Connections support people who are sleeping rough to find accommodation in a new area where they feel safe and are able to leave rough sleeping behind. The service helps to reconnect people to accommodation in the new area, identifying any rights to social housing that they may have, or an alternative if they don’t have any.
EASL’ s input enables clients with complex needs to be better understood, and more fully engaged in identifying their own needs and developing support plans.